Awesome place! My wife and I headed there last night, her first time ever and only my second. The gentleman working there was fantastic. He was friendly and non-judgemental and directed us to video booths where we might find the most privacy (which wasn't what we wanted, but I appreciated it). On top of that, he talked us out of spending too much money on tokens! I went out a bit later to see if it was okay for my wife to bring her in McDonald's drink, and not only did he say it was okay but he insisted on giving me a fresh can of diet coke so it wouldn't be too flat. There have been times at expensive restaurants where I haven't been treated with as much respect.
As far as the experience, my wife couldn't get enough. Whenever there was a lull, she impatiently waved her fingers in the hole and she didn't have to wait long. After one particularly furious encounter, the gentleman actually took time to thank us and comment on how pretty my wife is. No wonder she wants to go back!